Privacy Policy

Information you give us:

• Inquiry form: first and last name, email address, phone number (optional), whether you are a collector, architect, interior designer, or other, the piece you are interested in, and your message.
• Purchases: name, email, phone number, billing and shipping address, and order details. Payments are processed by Stripe. We do not receive or store your full card number.
• Correspondence: emails and messages you send us, including approvals, delivery details, and photos of the space or of any damage you report.

Information collected automatically:

• Device and usage information, such as IP address, browser type, device type, pages viewed, and referring page, collected by our website, hosting provider, and security tools, including cookies and similar technologies. The Site uses Google Analytics.

To respond to inquiries and prepare quotes; to process payments and send invoices and receipts; to produce, ship, deliver, and install your piece; to handle claims, repairs, and support; to keep records for tax, accounting, and legal purposes; to protect the Site against spam, fraud, and security incidents; and to improve the Site.

We share information only as needed with: Stripe (payments and invoicing); shipping, freight, and installation providers who deliver your piece; insurers handling a claim; website hosting, email, and security providers; and professional advisors such as accountants and attorneys. We may disclose information if required by law, or in connection with a sale or transfer of our business. We do not sell personal information or share it for targeted advertising.

We and our providers use cookies and similar technologies to operate and secure the Site and to understand how it is used. Most browsers let you refuse or delete cookies; if you do, parts of the Site may not work properly. We use Google Analytics for this purpose. You can opt out of Google Analytics by installing Google’s browser add-on at tools.google.com/dlpage/gaoptout.

Our forms are protected by Google reCAPTCHA. Google’s Privacy Policy and Terms of Service apply.

Every marketing email has an unsubscribe link. Messages about your order are not marketing and may still be sent if you unsubscribe.

We keep inquiry information for 12 months unless it leads to an order. We keep order and payment records for 3 years to meet tax, legal, and warranty obligations.

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may ask us to tell you what personal information we hold about you, correct it, delete it, or stop contacting you, by emailing studio@scultera.com. Depending on where you live, you may have additional rights under state privacy laws, including the right to opt out of the sale or sharing of personal information for targeted advertising. We will not discriminate against you for exercising your rights. We may need to verify your identity, and we may keep information we are required to retain by law or need to honor an open order or warranty. We will respond within 45 days, or as required by law. If we decline a request, you may appeal by replying to our response.

California residents may request information about disclosures of personal information to third parties for their direct marketing purposes by emailing studio@scultera.com.

The Site is not directed to children under 18, and we do not knowingly collect their personal information.

The Site may link to other sites, including ferminfleites.com and Stripe. We are not responsible for their privacy practices.

Our services and providers are based in the United States. Information may be processed by providers in other countries.

We may update this policy. The effective date above shows the latest version, and we will give additional notice of material changes where required by law.

Questions about this policy or requests about your information: studio@scultera.com.